The Heater units in the public spaces have been turned off. Please do not turn off the temperature in the buildings unless there is an emergency situation and please report all shut offs to the office. Thank you.

Trails End

Water will be shut off from 1:00pm-3:00pm due to a pipe bursting.

Thank you for your patience and understanding while we work to resolve this issue.

Trails End

Please be advised, there is winter storm warning in effect starting this evening through tomorrow. Staffing may be limited based on driving conditions. For this reason, we are making the following adjustments:

Office will be open tomorrow (Friday) 8am – 2pm

Maintenance staff will be onsite and available for any issues during normal scheduled hours.

Please contact resident activity leaders to find out the status of individual activities.

Emergency Procedures

In case of life threatening emergency, your first call should be to 911. In all cases, please remember to give your name, street name and site number

All other emergencies during office hours: Contact the main office at 956-968-5051

All other emergencies after hours: Contact the Trails End after hours emergency line at 956-556-0040.

Emergency Phone Numbers

Emergency – 911

After Hours/Resort Emergency – 956-556-0040(cell)

Police Non-Emergency – 956-968-8591

Fire Department – 956-447-3415

Weslaco Public Works – 956-973-3146

Emergency Management – 956-969-3167

Department of Public Safety – 956-565-7200

Poison Control – 800-222-1222

Red Cross – 956-423-0523

AEP Power Outage – 866–223-8508

Spectrum – 833-267-6094

Animal Control – 956-968-8591

City of Weslaco – 956-968-3181

For those of you that signed up for the Vipers Basketball game on January 27, 2022. Hilda will be collecting the payment starting tomorrow in the Main Hall at 10:00AM-12:00pm then on Friday at the Library at 10:00AM-12:00PM. Forms of acceptable payment will be cash or check, make the check payable to: Vipers Basketball, LLC.

Thank you for your understanding while we work to resolve this issue.

Trails End

For those who will Dine In (RED Tickets):

3:30 Doors will open (Enter through North East or South East doors of the Main Hall) Present your ticket in order to enter, you will turn in your ticket at the serving line, not at the doors.

4:00 Start serving of food. Tables/rows will be called on to take turns at the line.

There will be music, some prizes, any game(s) being presented will be on a voluntary basis on participation. For sure there will be a pinata that residents will be able to guess how many candies are in that pinata and win a prize.

Take Out option (BLUE & RED Ticket):

The location of the take out line will be outside the South West door area of the Main Hall. Present the amount of tickets and an Encore employee will give out the required amount of plates.

Normal Hours will will resume on Tuesday January 18th from 8:00am-4pm

Thanks,

Trails End

For the people that signed up for the Welcome Back Dinner on Saturday, pick up your tickets with Hilda at the Main hall Thursday starting at 10AM-12PM or Friday in the Library starting at 10AM-12PM.

The Menu will be: Enchiladas , Carne guisada, rice, beans, and a dessert. The beverage will be of water or iced tea.

We are at max capacity for Welcome Back, there will be a togo option available for those who did not get to sign up, which will also be limited as well. This is Trails End first Welcome Back with Encore, with this years response we’ll be able to determine the needs for the upcoming years. Sorry for the inconvenience, and thank you for your understanding.

Thank you to all that signed up for the Welcome Back Dinner. Due to the Max capacity the Sign up is closed. Apologies for the inconvenience.